Hi, I'm Claudio! 👋
I listen first.
Then I design, and build.
Hi, I'm Claudio: a product designer with over ten years of experience in hearing care, plus parallel lives in cinema and coding. That mix of fields is why I can follow a project from the very beginning to the very end: I listen, sketch, prototype, test, and then code the real thing. Have fun!
Claudio Pagnacco, Product Designer (UX/UI), Savona, Italy (Genoa area)
Product designer (UX/UI) who designs and builds. Ten years of experience in auditory accessibility and active listening as a hearing aid specialist at Amplifon, now designing human-centered digital products. Background in web design and front-end development. Award-winning documentary filmmaker and published photographer.
Contact and availability
Based in Savona, Italy (Genoa area, CET). EU citizen. Open to full-time or freelance roles, remote or with relocation. Email: claudio.pagnacco@gmail.com. LinkedIn: https://www.linkedin.com/in/claudio-pagnacco/. Resume (PDF): https://claudiopagnacco.com/pdf/resume-claudio-pagnacco.pdf
Experience
- UX/UI Designer at Crowd Plus SRL, 2023 to today: web platforms for corporate sustainability and utility services. Designed and built Atlas+ end to end: information architecture for a dense EU sustainability standard, user flows, high fidelity Figma prototype and React front end.
- UX/UI Designer for Taurus, winter 2024: onboarding simplification and product flow redesign for an early-stage product.
- Cicara, 2023: complete end-to-end app UX project for a real B2B client, designed during the Talent Garden UX Master (not developed further).
- Freelance web designer and developer, 2016 to 2023: front-end development and visual design for small businesses and professionals.
- Hearing aid specialist at Amplifon, ten years in company up to 2022: clinical qualification (BSc, University of Genoa, 2017), daily needs assessments, active listening, patient care, sales targets and KPIs.
Education
- UX Design Master at Talent Garden (Sketchin Studio Design), 2023.
- Google UX Design Certificate, Coursera, 2022.
- BSc in Audioprosthetic Techniques (Hearing Aid Specialist), University of Genoa, 2017.
Skills
UX research, UI design, wireframing and prototyping, user testing, design systems, responsive design, accessibility heuristics, inclusive design, interaction design, information architecture, user journey mapping, user stories, needs assessment, experience mapping, HTML, CSS, JavaScript, React, PHP. Advanced AI-assisted design-to-code workflows: professional level use of Claude Code and AI coding agents, prompt engineering, SEO and GEO (generative engine optimization). This portfolio was designed and coded in React by Claudio.
Tools
Figma, Miro, Adobe Creative Cloud, VS Code, Claude Code, Slack, Notion, AI tools.
Awards and collaborations
- Instagram AR effects with 3.4 billion impressions in total; the top one, Street life, 2.9 billion on its own (Meta Spark Insights, 2023).
- Absence Atlas (2017, director): Best Short Documentary at Milan Gold Awards 2020, Venice Film Awards 2020, Paris Film Awards 2021, New York Neorealism Film Awards 2021 and Naples Film Awards 2021; Silver Award at Hollywood Gold Awards 2020; honorable mentions at New York Movie Awards 2020 and Florence Film Awards 2021; finalist at Venice Art Awards 2021.
- Featured in SOLO fotografia in Italia, Vol. 1 (Psicografici Editore, 2022).
- Photos published in Starbene (11 issues, 2014 to 2015), ELLE and ELLE à table (2013).
- Clients: Crowd Plus (Atlas+), Fera (Click To Green).
- ELLE
- Starbene
- Crowd Plus
- Psicografici Editore
Ten years in other people's ears
Accessibility is usually a checklist. For me it was a job title. As a qualified hearing aid specialist at Amplifon I ran needs assessments every day, balancing clinical care, commercial targets and KPIs, with people who trusted me with a sense they were losing. Design school came later. The user research started here.
I speak fluent developer
Alongside the hearing care years I built websites for small businesses as a freelance designer and developer: HTML, CSS, JavaScript, React, PHP, and lately vibe coding with Claude Code. When I draw a component in Figma I already know what it will cost the person who builds it. This portfolio is the proof: designed and coded by me, in React.
Research before rectangles
I retrained properly: Google UX Certificate, then the UX Design Master at Talent Garden with Sketchin, including Cicara, a complete end-to-end app UX project. Today I design for Crowd Plus: with Atlas+ I turned a dense EU sustainability standard into one clear entry flow, rebuilt the information architecture, prototyped it in Figma and coded the front end myself.
Direction, color, story
My documentary short Absence Atlas won Best Short Documentary at five international film awards. My photos are in SOLO fotografia in Italia (Psicografici Editore) and were published by Starbene, ELLE and ELLE à table. It is not a side quest: composition, color and storytelling are the same muscles I use on every interface.
Fun facts (all true)
Beyond the work: I am endlessly curious about technology and AI, I play chess to reset my mind, and I have watched Interstellar more or less sixty times. Astrophysics and psychology are the two subjects I can talk about for hours: how the universe works, and how people do.
I love flying drones and shooting the world from above, my Instagram AR filters reached 3.4 billion impressions (Street life alone: 2.9 billion), and my favourite way to end a day is stargazing under a wind turbine. Cinema, of course, ties it all together.